Too many places to check
Calls, WhatsApp messages, email, notes, and documents all point back to the same job instead of living in separate tools.
AfterSales: Features that put you in control
Bring customers, jobs, messages, approvals, parts, and billing into one clear flow your team can actually run every day.
The problems we solve
The goal is simple: fewer missed details, fewer update calls, and a much easier day for the people doing the work.
Customers stop chasing for answers
Status updates, portal access, and message history help people see progress without phoning the front desk all day.
Approvals stop holding the work up
Quotes, decisions, signatures, and collection steps move quickly so the bench is not waiting on back-and-forth.
Parts and paperwork stay connected
Serials, supplier orders, photos, and service history stay linked to the repair from intake to collection.
Centralized Hub
One place for the full job story
AfterSales keeps the customer, the repair, the conversation, the documents, and the money side of the job together so your team is not rebuilding context every time the work changes hands.
- Customer details, job notes, files, photos, approvals, and billing stay tied to the same repair record.
- Front desk staff, technicians, and managers can all follow the same job without asking each other for context.
- The full story stays visible from first enquiry to final invoice and collection.
Execution Excellence
Run the day without guesswork
Intake, bench work, job status, notes, photos, signatures, and collection steps all move through one visible flow. The team can see what happened, what still needs doing, and what the customer has already approved.
Front desk intake
Create the job fast, capture the problem clearly, and move it straight onto the queue.
Bench to collection
Track work in progress, ready-for-collection, holds, signatures, and release steps in the same place.
Proactive Interaction
Customers stay informed without chasing
Keep WhatsApp, SMS, and email in one place, send clear updates from the same job record, and let customers reply without breaking the paper trail.
Book a walkthroughGive every person a clearer view
Customers can follow progress and approve work. Warranty teams can review evidence. Repair partners can pick up handoffs without asking your staff to resend the same story over and over.
Customer portal
Progress, documents, approvals, appointments, and invoices stay in one clear view for the customer.
Shared handoff views
Evidence, notes, and job status stay visible when the work moves between support teams, warranty teams, and repair partners.
What your team can handle in one place
Built for the full aftersales journey, not just one small part of it.
Customers, leads, and reminders
Keep contact details, enquiries, follow-ups, and customer history together so the next step is obvious.
Jobs, queues, and timelines
Run intake, bench queues, boards, monitor views, notes, photos, and collection handover from one record.
WhatsApp, SMS, and email
Reply from one workspace, keep the full conversation on the job, and send clear updates without side chats.
Quotes, invoices, credits, and receipts
Move from approval to billing without rebuilding the paperwork for every repair.
Parts, suppliers, and stock
Track orders, receiving, serial numbers, supplier paperwork, and returns without losing the trail.
Appointments and site visits
Book work, review requested changes, and confirm locations before a technician heads out.
Customer, warranty, and partner views
Give customers, warranty teams, and repair partners the view they need without forwarding screenshots around.
Teams, branches, and daily access
Set up staff, branches, and what each person can do so the right work lands in the right hands.
Turn your aftersales process into a real system
No credit card required | 14-day free trial | Cancel anytime